Support
How can we help?
Quick answers about signing in, connecting your AI and your data. Still stuck? Write to us.
Write to us
Email contact@foxary.com. Tell us which phone you use (iPhone or Android), your Titan version (in Settings) and what happened; a screenshot helps. Never send sign-in codes or links.
Email usCommon questions
How do I sign in on iPhone?
Tap Continue with Apple on the first screen. Apple lets you share your email address or hide it: with Hide My Email, Titan gets a private relay address that forwards to your inbox.
How do I sign in on Android?
With your Google account, or with Apple. Using Titan on an iPhone and an Android phone? Choose Sign in with Apple on both: Google sign-in is only on Android.
I signed in, but my data isn’t there.
You may have signed in another way than last time. Each sign-in has its own account: Apple and Google give two separate accounts, even with the same email address. Go to Settings → Account → Sign out, then sign in the way you did before.
How do I connect ChatGPT or Claude?
Add Titan’s link in your assistant once, sign in and allow access. Connect your AI shows every step for Claude, ChatGPT and other assistants, and which plans work.
My AI can’t see or reach Titan.
Switch Titan on in that chat first. If your AI still can’t reach Titan, disconnect it and connect it again from your AI’s settings. The setup guide has more fixes.
How do I disconnect my AI?
In Titan, go to Settings → Connect your AI and tap Disconnect. You can also remove Titan in your AI’s connector settings.
How do I export my data?
In Titan, go to Settings → Account → Export my data. Titan prepares a file with all your data, then your phone lets you save or share it.
How do I delete my account?
In Titan, go to Settings → Account → Delete account. Can’t open the app? Ask by email. Delete your account explains both, and what happens to your data.